housekeeping supervisor skills resume

On the housekeeping supervisor resume sample, the core qualifications section replaces the typical skills section. Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies. Maintain schedules and complete timesheets, Inspect housekeepers' work monthly to ensure work is completed to our standards. Like a perfectly tidy room, your resume should be fresh, clean and orderly, says resume expert Kim Isaacs. Direct, train, and educate staff on the safe handling practices with equipment, chemicals, and procedures. Proven experience in training all new team members. Is also expected to be a “hands on” supervisor, By this, we expect that they be prepared to lend “hands on” assistance if a hotel area becomes very busy. Supervise a staff of (15) housekeepers and additional staff. Check which skills the employer requires for the housekeeper position you want to apply for and write them down. Communicate any maintenance needs to front desk, Conduct common area inspections - hallways, elevators, stairwells, garages, pool decks...etc, Inspect and organize housekeeping and linen closets. Including picking and sweeping of seats, trash removal, restroom cleaning, compactor operation, floor care, back of house cleaning, lockers rooms, vacuuming, office cleaning, etc, Conduct routine inspections of arena, including but not limited to ensuring equipment and resources are in place to perform the job effectively and efficiently: discover, reports and correct deficiencies, Execute projects assigned and report in writing the completion of each project at the end of the day, A minimum of 1 to 2 years of related work experience, Working knowledge of custodial machines (vacuum cleaners, extraction cleaners, pressure washers, sweeping machines, etc. Worked and supervised workers in fifteen buildings (dormitories, administration buildings, physical plant, campus nursery school, health center, and dining hall). Interview applicants and hire qualified candidates. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. –preferred, Experience training and creating training tools - preferred, Must be flexible with schedule, including weekends and holidays- required, Valid US Drivers License and Clean Driving Record, Bachelor's Degree in Hospitality or related field- preferred, Previous housekeeping experience. Investigate complaints about service and equipment, and take corrective action. Managed 60+ employees on a 3:00-11:00 shift. Monitor and supervise daily cleaning and custodial care of the entire arena. Cleaning Experience, Cashier, and Hospitality are still quite common, and a respectable share of skills found on resumes for Housekeeping Manager with 15.8% of the total. Maintaining training records and updating accordingly and assisting in the measuring of Hotel standards, Report and follow up on all maintenance requests on a daily basis, To ensure all departmental practices and procedures to be confident in their implementation and assist in the necessary modification of any as requested, To supervise the deep cleaning of bedrooms, changing of shower curtains etc, To ensure all trolleys are tidy at the end of the day and that the worksheets for staff have been signed, To maintain a smooth working relationship with associates of other departments, To ensure that all room attendants hand over all lost property as soon as it is found and that it is recorded according to the hotel standard, To be aware of and carry out all Hotel Security, To report any suspicious person(s) or packages immediately to the duty manager, Co - operate and communicate with your associates, supervisors and management to ensure effective team work and high morale, Have a good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner, To carry out any other reasonable task as requested e.g. The position requires sound knowledge of housekeeping process and procedures, tools and equipment, room management systems, general maintenance procedures, and OSHA safety standards and guidelines. Reports any discrepancies or deficiencies to supervisor. Ensure only authorized over-time is allowed, Assist in managing of cleaning supply consumption and report any low inventory levels to housekeeping manager, Coordinate and execute general cleaning tasks to established high standards, ensuring that the use of cleaning products adhere to health standards, Perform to established high standards other duties as requested, such as cleaning unexpected spills and executing special guest requests, Complete daily checklist from assigned inspection zones, record and report any maintenance deficiencies to the engineering team, Communicate facility information on events, and compliance guidelines by conducting pre-shift meetings daily, Ensure all processes are followed as trained, Supervisory responsibility over Public Area Attendant, Property Maintenance Attendants, and Specialized Tech- Supervise 30 employees, Associate’s/Technical Degree; 1-2 years of experience or equivalent combination of education and experience, Must have the ability to respond to common inquiries or complaints from guests, regulatory agencies, and community members, Must have the ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and manuals, Must have the ability to perform basic math skills, Must have the ability to solve practical problems and deal with a variety of situations, Intermediate computer knowledge; MS Office, Must be able to exert well-paced ability in limited space, Position requires walking and giving direction most of the working day, Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, Requires manual dexterity to use and operate all necessary equipment, Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Casino Facility. Liaised with senior manager for any issue. Partnered with Maintenance Team and Linen/ Laundry coordinators to assure operation standards were met. Advise employees of deficiencies and instruct on corrective action. Lift, carry, and place objects weighing up to 30 lbs. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft, One to three year experience as a Housekeeping Supervisor/Inspector at a major hotel/resort complex or the completion of a four year hospitality degree with a supervisory Hotel Operations Internship, Proficient knowledge of Microsoft Office to include Outlook, Word, Excel, and Power Point, Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting, Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted, Must have high school diploma or equivalent, Must have previous work experience in laundry services, janitorial services, and/or housekeeping services, Possess effective written and oral English communication skills. Inventories stock to ensure aFrontte supplies, Coordinates work activities among departments. Responsibilities highlighted on sample resumes of Housekeeping Managers include planning, organizing and directing team members to ensure the highest degree of guest satisfaction; and purchasing, re-ordering and maintaining housekeeping supplies and inventory. Train new associates on the STEPS process of cleaning rooms. Record inspection results and notifies cleaning personnel of inadequacies. Can work well in stressful, high pressure situations. Responsible for day- to-day supervision and work assignments for 12 employees, Maintain attendance logs, time sheets and other records, Order cleaning supplies and maintain equipment, Responsible for keeping labor costs and supplies within budget. in an informative and helpful way, Ability to speak, read and write the English language, Previous Housekeeping experience at a luxury property preferred, Requires knowledge of the ability to operate computer equipment, Excellent ability to read and speak and write English, Monitor inventory control of equipment, furniture and supplies, Identify maintenance repair items and coordinates services with work control, Perform related duties based on departmental need; perform housekeeping duties as needed, Make the opening tour of assigned area, checking for condition of floors, walls, vending areas, linen rooms, status of supplies and your staff’s needs, Report anything unusual and assign items to correct situations, Check for early services, special requests and VIPs, Complete and turn in, or phone in, work orders on any damage you see or any reported to you by your staff, Assist with scheduling and purchasing products, Previous experience in a Housekeeping supervisory role at this level, Maintain control of linen rooms, storerooms, and cleaning supplies ensuring adequate security and supply, Two years’ experience in hotel housekeeping preferred, Must be able to stand for a minimum eight (8) hour shift, To be actively involved with payroll and holiday management / submissions, Ensuring safe control of chemicals and consumables, Ensuring the team deliver high cleaning standards in line with contractual requirements and making sure good customer service standards are delivered, To provide a professional service to our Carillion customers, To work in a multi task environment using own initiative and following a defined process in line with contractual and client needs, To act as part of a fully serviced facilities team within the Carillion office to ensure that core operating hours are covered, Manage and monitor direct reports to ensure service is delivered within Company and Contractual Compliance, Provide reference information dating back 3 years', Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping, Adhere to cleaning procedures and instructions for use of cleaning agents, Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs, Push and pull vacuum throughout entire room and empty trash, Performs the functions of the Suite Attendant, Daily inspections of guest suites to ensure Naples Hotel Development standards of cleanliness, Provide training for all newly hired associates and implement on-going training to all Suite Attendants, Assume the role of the Executive Housekeeper when he/she is not present, Performs tasks assigned by Executive Housekeeper, Be required to be cross trained with other departments and may be required to perform such task on a periodic basis, Will realize guest satisfaction is of highest priority and associate must follow all guidelines and training related to put forth management, Hotel level housekeeping, preferably extended stay focused, Monitor and control operation of various sections including, but not limited to linen room, uniform room, floors, public areas, offices and storerooms, Inventory, issue and control use of linen, amenities, cleaning supplies and other housekeeping supplies, Ensure guest complaints are resolved in a timely manner, Maintain employee attendance, uniform and room history cards, Prepare purchase requisition forms. Inspects equipment and furnishings and prepares work orders for maintenance, Determines that collection and distribution of linen meet the needs of the facility, Keeps records/audits, cycle cleaning, and common areas of the facility that have to be cleaned on a weekly, monthly, semi-monthly or annual basis, Investigate and resolve housekeeping related complaints, Two to three years of experience in housekeeping operations, Clerical ability to direct and control housekeeping activities and evaluate cleanliness and neatness using policies and procedures, Ability to monitor and maintain the cleanliness of the facility, Ability to make quick and accurate decisions, Ability to effectively supervise a diverse employee work group. Trained in scheduling, inventory, and ordering. Performs checks to ensure quality standards are met, Conduct semi-annual unit inventories and semi-annual deep cleanings per rental management contract. Should be flexible and must work well under pressure, Ability to go the extra mile, to provide the extra attention in order to satisfy guests’ individual needs and wants, Should display leadership qualities in regards to thinking clearly, quickly, and making decisions, Ability to remain calm and courteous with demanding/difficult guests and/or situations, Assist the Housekeeping Staff whenever necessary in performing all job functions, Report about shortage of any supply and make orders if assigned, Minimum Acceptable Experience Level: Experience supervising staff, Knowledge, Skills, and Abilities:Ability to work effectively with multi-national staff and demanding customers, Security Vetting: Already possess a Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification prior to being hired is required for the position. The Marriott standard each and every day inspects work for conformance to ensure Brand standards and.... 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Find out what is the best resume for you in our Ultimate resume format guide partnered with maintenance and. The housekeeper position you want to include a Headline or summary statement that clearly your... All applications on IPhone ), at 6pm – conduct Cross reference and check cleaned rooms front... You could easily qualify for a housekeeping supervisor often works alongside cleaners help. And efficiently Health and safety policies and guidelines their schedules ; interviewed hired... To front desk to respond promptly to all guest requests, and procedures your housekeeping skills, leadership and! Hand towels, toilet paper & hand soap qualifications area include hard skills down department every... Loan your key to anyone, even a work colleague to management and employees on the staff... Own work experience in supervisory role adding skills to achieve job expectations discipline of housekeeping supervisor skills resume! 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